When a game crashes on Steam, the user experience often suffers.
This is because the system can’t figure out if the game is broken, even though the game itself might be.
But sometimes, it’s not a simple case of a game crashing on its own and the user has to start the process over again.
And that’s what happened to one of the most popular games on Steam.
The developer, Valve, announced that its Steam mobile game app had been broken in an attempt to fix the issue, causing users to lose their data.
But users of the game also noticed that the game crashed on their mobile devices, causing the game to load as soon as they logged into their mobile accounts.
It turns out that users were also unable to launch the game on their desktop PCs, and the app crashed as soon the user went to launch it.
In a blog post published today, Valve said that the problem had been detected and rectified and that it is currently investigating.
“As we have stated previously, this issue was not an error,” the company wrote.
“We are currently investigating and are working on a fix that will be deployed to all users in the coming days.”
The company added that it will update users to the latest version of the app and will “be providing a patch for everyone shortly.”
But users were still left waiting for the update, and many were left wondering if this was a bug.
“The way this game crashes has a big impact on the users experience,” wrote user Themes in the comment section of the Steam mobile app’s review.
“In the beginning, it crashes immediately after you log in.
But as soon after you login it starts working normally again.
Theres no warning that youre having trouble.”
But others also commented on the issue on Reddit.
“You have to have a very good understanding of how to use a mobile device to play games on it.
I’ve played for over a year now, and this is one of those rare occasions where a good crash doesn’t really affect the game at all,” wrote a user called rj.
“Its not a big deal.
I dont care how many times I press a button and the game just keeps crashing.”
Steam users were quick to express their frustration in a thread that was deleted within a few hours.
Some people pointed out that the issue was in the game’s debug console, which was supposed to prevent the crash, but it still happened.
“I am not complaining.
The game is not broken.
Ive logged into my account for over 3 days and never experienced this issue,” wrote one user.
“But the fact that its still happening is a bit disappointing,” said another.
The user who created the thread, rj, also pointed out some other examples of crashes that users had experienced while playing the game.
“Sometimes a crash crashes and you cant launch it, or you can only launch the launcher and youre stuck with the app,” wrote rj in the comments.
“And thats what this app is trying to solve with the bug, it doesnt even let you launch the app.”
This isn’t the first time that users have had to play a game on Steam for several days.
In 2014, the developer of the popular game Counter-Strike, Valve was also investigating a problem with the Steam Mobile app.
The company had previously reported that the crash was not a bug but a security issue, which affected some of its games.
The issue was fixed in September that year.